Cancel / Refund Policy
Clear and transparent policies for subscription cancellations and refunds.
Cancellation Policy
You can cancel your Mockulator subscription at any time through your account settings or by contacting our support team. There are no cancellation fees or penalties.
When you cancel your subscription:
- Your subscription will remain active until the end of your current billing period
- You will continue to have access to all paid features until the subscription expires
- Your account will automatically switch to the free tier after the subscription ends
- All your data, servers, and endpoints will be preserved (subject to free tier limits)
Refund Policy
Monthly Subscriptions
For monthly subscriptions, we offer a full refund for your most recent transaction, no questions asked. This applies to Pro ($10/month), Team ($25/month), and Scale ($99/month) plans when billed monthly.
Annual Subscriptions
Annual subscriptions are not eligible for refunds due to the significant discount already provided with the yearly commitment. Annual plans offer substantial savings (typically 15-20% off the monthly rate) in exchange for the annual commitment.
How to Request a Refund
To request a refund for an eligible monthly subscription, please email our support team at support@mockulator.com with your account details and the reason for the refund request.
Refunds are typically processed within 5-7 business days and will be credited back to your original payment method.
Free Tier
Our free tier is available indefinitely and includes:
- 50 API requests per day
- 1 server with up to 3 endpoints
- Private endpoints
- Dynamic responses
- Email support
There are no time limits or restrictions on the free tier, making it perfect for getting started with mock APIs or for small personal servers.
Contact Support
If you have any questions about our cancellation or refund policies, please don't hesitate to contact our support team at support@mockulator.com.
We're here to help and will work with you to find the best solution for your needs.